Junior Account Manager (m/w/d)
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Personalassistent/in (50 %, befristet)
Come to AXA, Switzerland's leading insurance company, as
100% in Winterthur
The service contact for assigned multinational customers. Participates in client facing activities to resolve customer issues and concerns swiftly and with a perceived effortless experience on the customer's part. Working closely with sales partners and other internal partners to contribute to the long-term persistency and profitability of the Global Employee Benefits Sales business. Manages all aspects of account management to drive client satisfaction with MAXIS. Engages in activities to develop strong relationships with the customer.
Your contribution
- Retains accountability for all day-to-day Account Management, for large corporate clients
- Maintains a favorable working relationship with internal and external customers
- Leads to meet or exceed Service standards and exhibit key behaviors that promote extraordinary service through SLA requirements as well as daily activities
- Provide reliable, consistent, and predictable service across the Account Management organization to be validated through survey results
- Works with Account Executive to ensure resolution to high profile or highly complex customer concerns
- Partners with various functions (technical), for timeliness, quality and profitability
Your capabilities and talents
- Commercial or insurance apprenticeship
- First professional experience in the financial industry
- 5-7 years Account Management experience, ideally in international Employee Benefits
You work in the area of life insurance. AXA Switzerland is the market leader in pensions; thanks to our diverse and progressive products we create flexibility and security for our clients and so help make their lives more carefree.
Apply online now
Advantages
About AXA
Every success story starts with self-belief.
At AXA, we see ourselves as a partner that supports and believes in you. This is why we challenge and encourage you and proactively show you opportunities for your future. We motivate you and offer you freedom so that you can bring together things that are important to you. Together with your commitment and individual contribution, this creates a forward-looking partnership. For you, for us and for our customers. And not just for now. But also for the long term.
Write your own success story with us. Know You Can.
Additional information
What is AXA Flexwork?
The future belongs to all: Never before were so many different generations active together in the working world. To do justice to their diverse needs, AXA is committed to generational dialogue and flexible work models.
Learn more about AXA Flexwork
Our distinctions
Our goal is to offer existing and future employees the best working environment possible. Discover more about our distinctions here.
OUR DISTINCTIONS
Contact us
Please contact for any questions you may have regarding this open position Beatrice Rost Human Resources via E-Mail beatrice.rost@axa.ch